The player from Argentina failed to go the verification. The casino promises that the personal knowledge he entered in the casino profile isn't going to match the data through the documents. The complaint was rejected because the player didn't reply to our messages and concerns.
The participant from India has become accused of opening a number of accounts. The casino failed to supply pertinent evidence.
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The participant's account obtained blocked plus the balance was confiscated. Although the casino spelled out the problem, it was not able to give us With all the pertinent evidence supporting its statements and decision. For that reason, the grievance was shut as unresolved.
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We want to Look at your verification standing and help you to properly take care of the specific situation, so we have contacted you by e-mail to explain your game id along with other facts expected for checking.